“Just as early users of Microsoft Excel had to undergo training to understand how to harness the power of PivotTables and VLOOKUP formulas, generative AI users have to undergo training to truly harness that power. need to understand the exciting and high-impact use cases,” he says. He also calls attention to change management and implementation, the importance of which should not be underestimated when it comes to AI.
To drive adoption of My Assistant, Walmart used formal and informal tactics, conducted practical use case demos at city halls to raise awareness, and provided hands-on training to human resources managers. giving you the experience, knowledge and confidence you need. To advocate for use cases within the team.
“We encourage leaders to discuss the use of My Assistant with their teams and highlight ways to demonstrate how My Assistant can increase creativity and productivity,” Peterson said. he explains. “When employees need to write a white paper, they should not be ashamed to use My Assistant as a starting point. Managers will recognize that it can lead to a more creative and productive first draft. “While the output is not perfect and requires human intervention, My Assistant dramatically helps remove barriers to getting started.” , says that “seeing is believing” and that hands-on training empowers employees to see generative AI as a productivity enhancer – an ally rather than a threat.
I’m looking forward to
Today, My Assistant provides a consumer-grade experience that allows Walmart corporate employees in the U.S. to securely synthesize, summarize, and augment their own data from the Walmart ecosystem. In the near future, employees at U.S. companies will be able to use My Assistant to answer complex benefits questions and leverage other personalized use cases for career development, learning, onboarding, data analytics, and more. It will be.
Looking to the future, Walmart plans to expand My Assistant to employees at international companies, starting with employees in Canada, Mexico and Central America. Additionally, the company’s vision is to eventually bring Gen AI solutions to front-line employees at Walmart stores and Sam’s Clubs, enabling them to better serve customers and members.
As with any new technology, it is difficult to imagine the extent to which GenAI will shape our work and daily lives. What is clear is that Mr. Peterson expects a lot of job growth and a byproduct of that is the creation of a lot of new jobs.
“But at the end of the day, our people will continue to be what sets us apart,” he says.