Retail giant Walmart has more than 4,600 locations in the United States and is the second largest online retailer after Amazon. Considering its high sales volume, Walmart makes it relatively easy to return purchases and gifts to Walmart stores. In some cases, you don’t even have to get out of your car. However, you must head to the store during Walmart’s return hours.
Here’s how to determine when you can return an item to your local Walmart and steps to prepare your return to Walmart before you leave home.
See also: 3 things to do when your savings reach $50,000
What are Walmart return times?
Walmart return hours are generally the same as regular Walmart store hours. You can use the Store Locator on the Walmart website to find out the opening hours of your local Walmart. Once you select a store, you’ll see a list of hours for various departments at Walmart, which may differ from regular store hours. You can also use our Store Locator to find the phone number of your local Walmart store and call the store to confirm your return time.
If you have a Walmart.com account, you can use the Walmart app or log into the website to initiate a return and see return hours for a specific store. For example, Walmart store hours in Las Vegas, Nevada indicate that the store is open from 6 a.m. to 11 p.m. daily.
How to return purchased items to a Walmart store
Most Walmart stores allow returns at the customer service desk, and some items have in-store returns. If you have a Walmart account, make returns as easy as possible by using the Walmart app or logging into Walmart.com to process your return. This way, you only need to bring it in at the store.
To initiate a return in the app or website:
- Log in to the Walmart app or Walmart website.
- Select the item you want to return.
- Please select the reason for your return.
- Select Return to Store or Curbside Return if the option is available to generate a return barcode and review the return details, including the store assigned to the curbside return. You can change the assigned store if necessary.
- Submit your tax return.
You will receive an email confirmation of your return and must bring the item to the store along with the Walmart item, receipt, and original packaging. There is no need to box or package your return, but if the original packaging had a shipping label, please mark the label to avoid refund delays.
For curbside returns, please follow these additional steps:
- Before you leave home to drop off your return, use the app to notify us that you’re headed to the store. You can choose a new drop-off location if you wish.
- When you arrive at the store, park in the designated pick-up parking lot and use the app to notify the store of your parking location.
- When a Walmart associate comes to your car, show them your return barcode in the Walmart app and the associate will complete your return.
What is Walmart’s return deadline?
According to Walmart’s return policy, most items may be returned or exchanged within 90 days of purchase or receipt. This means that some products have different return periods. For example, he only has a 14-day return period for mobile phones and luxury goods. Additionally, Walmart often extends return deadlines for holiday purchases and gifts. His last day of holiday return for the 2023 season is January 31, 2024.
Here’s an overview of the types of returns you can complete with a receipt, including return deadlines:
- 2 days: major home appliances
- 14 days: wireless telephone
- 30 days: HVAC Electronics, Computers, Vacuum Cleaners, Walmart Protection Plans
- 60 days: Contact lenses, hearing aids, prescription glasses, contacts
- 90 days: Walmart+ Membership, Home & Garden Supplies, Tires, Photography Products
- 365 days: Perennials, trees and shrubs – but please note that these can only be returned directly.
Return periods may also vary for purchases made on the Walmart.com Marketplace. Items purchased from Walmart.com dealers and resellers are not eligible for returns.
Can I return an opened item to Walmart?
Walmart’s return policy does not prevent the return of opened items, but Walmart reserves the right to refuse any return.
Not all opened items are eligible for a refund. If you have purchased and opened one of the following types of products, you may only exchange it for the exact same or similar product.
- drone
- unlocked wireless phone
- air mattress and air bed
- Medical equipment
- funeral supplies
Can I return a gift to Walmart without a receipt?
Yes, you can return gifts to Walmart without a receipt. However, if you exchange an item or receive a Walmart Gift Card, the amount will be refunded only if the value exceeds $10. For items under $10, you can get a cash refund without a receipt.
remove
There are several options for returning Walmart items in-store or by mail. If you live near a Walmart, returning in-store is the fastest way to get your money back and eliminates the hassle of packing shipping boxes and printing shipping labels. If your return qualifies for curbside return service, you can simply park at a Walmart pick-up spot during Walmart return hours and avoid lines at the customer service desk.