The changes aim to make shopping quieter and quieter.
Walmart announced this week that it is expanding its “sensory-friendly” shopping experience. It has been four months since the concept was first introduced, and the company said its aim was to “create a more enjoyable and quieter shopping environment for customers living with sensory impairments”.
The nation’s largest retailer announced that starting Friday, all Walmart stores in the U.S. and Puerto Rico will have sensory-friendly hours from 8 a.m. to 10 a.m. local time, seven days a week.
Walmart says the sensory-friendly changes aim to make shopping less stimulating and more inclusive. This includes his three main adjustments: changing the TV display to show only static images, turning off the radio, and dimming the store’s lights.
“Customers will have a more calming shopping experience in stores with sensory-friendly hours,” Walmart’s chief operating officer said. “Wherever possible, stores will turn off radios, switch TV screens to still images, and dim lights. “I will.” Cedric Clark said in a statement provided to “Good Morning America.” “We always welcome more feedback from our customers and employees and listen to what else we can do to create a less stimulating environment during these times.”
Walmart said it is “continuing” to expand its sensory-friendly hours after receiving positive feedback from customers.[s] We welcome feedback on how we can improve the shopper experience.
Walmart is following in the footsteps of other companies and institutions that have modified or introduced sensory-friendly features. Last November, two local Target stores in the Toledo, Ohio area instituted sensory-friendly hours for shoppers during the holiday season, according to ABC Toledo station WTVG.